HEARTS Framework

Higher Education Assessments & Research Tools for Sustainability

The goal of the framework

The framework is designed especially for HEIs who are embarking on a journey towards UN SDGs or those transitioning towards a more impactful and inclusive way of operating, managing resources, educating, collaborating and engaging with various stakeholders. HEARTS can facilitate the process of engagement for the purpose of becoming an active agent of change in education, inclusion and sustainability. The framework has been inspired and informed by six UN SDGs. People, Peace and Partnerships are 3 out “5 Ps” lying in the heart of the 2030 UN Sustainable Agenda.

SDG 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.
SDG 5: Achieve gender equality and empower all women and girls.
SDG 10: Reduce inequality within and among countries.
SDG 11: Make cities inclusive, safe, resilient and sustainable.
SDG 16: Promote peaceful and inclusive societies for
sustainable development and build effective, accountable and inclusive institutions at all levels.
SDG 17: Revitalize the global partnership for sustainable development.

HEARTS serves as a:
– Mapping Tool,
– Capacity Building,
– Change and Mobilisation Guide,
– Measurement Instrument.

HEARTS methodology

System Understanding

- Interconnections between all dimensions of the institution
- Stakeholders of the institution
- Potential gaps with th UN SDGs

Capacity Building

- Awareness and knowledge on standards
- Focus groups and participation
- Skills development

Implementation and Ownership

- Indicators 
- Process of continuous improvement
- Report
- Communication on best practices

Mobilisation and Engagement

- Choice of solutions and their goals
- System of support to manage change
- Guidance and training to bridge the gaps

HEARTS categories and subcategories

The tool will encompass a combination of quantitative and qualitative indicators that will be linked with UN SDGs indicators and targets across 3 broad areas of HEI operations:

  1. Governance and Management
  2. Engagement and Collaboration
  3. Education and Inclusion
Governance and management
  • Institutional strategy
  • Change and empowerment
  • Diversity, equity and inclusion
  • Skills development and inclusive teams
  • Justice and peace-building
Engagement and collaboration
  • Campus engagement and student life
  • Community engagement
    and knowledge transfer
  • Partnerships and positive impact
  • Research and social innovation
Education and inclusion
  • Learning outcomes
  • Global learning
  • Humanisation in learning
  • Inclusive learning spaces

how can we help you?

Contact us at Diversity Intelligences or submit a service inquiry online.

Find out more on other Models...


Higher Education Assessments & Research Tools for Sustainability


Essential Skills Development & Methodology for Positive Impact


Learning Impact & Frameworks for Transitions in Education

Pledge your action towards inclusion today !